+What is a core system?
A core system is the system your business runs on, where jobs, customers, documentation and status are connected in one place. What sets it apart from a standard line-of-business system is that it is adapted to how you work, and that it can pull data from the tools you already use instead of replacing them.
+Do we have to replace the systems we have today?
No, and it is usually not wise either. Most start with the systems staying as they are, while we develop a layer on top that pulls data from them. If you later want to bring more into one system, the core can grow in that direction. That is a decision you make along the way, not at the start.
+What is MCP, and why is it mentioned?
MCP (Model Context Protocol) is an open standard that lets AI tools and systems fetch data from each other in a controlled way. It means more and more services can be connected without custom work for each one. Where a service offers MCP or a standard API, we can pull data from it. If it offers neither, we will tell you early.
+How much of this can run automatically?
That is up to you. A common start is that the system suggests and a person approves, for example when interpreting incoming email and PDFs. Once you see that the suggestions are accurate, more steps can be automated. Everything is traceable, so you can always see who or what made a change, and where a figure came from.
+What is AI used for in a core system?
Most commonly to interpret incoming email and documents, answer questions about your own data, draft status updates and customer replies, turn speech into entries in the field, and flag when something slips. At first AI suggests and a person approves. You decide when more can run automatically.
+Where does the data end up when AI is used?
We clarify that with you before anything is put into use: which AI services are used, where the data is processed, and that it is not used to train the models. The data in the core is yours, and what AI does is logged. You can see what was suggested, and who approved it.
+What does it cost, and what does it cost to find out?
The first conversation costs nothing. For larger needs, we carry out a needs assessment at a fixed price, and the amount is deducted from the price if you go ahead. The development itself is priced at a fixed price on a described scope, so you know what it costs before you decide. The price depends on the scope, so we set it after the assessment, not before.
+How long before we see something?
The aim is for you to see a working first version early, not a finished system far in the future. We start with the area that gives the most return, often logging from the field or a combined status for management, and extend from there.
+What happens if we want to change supplier later?
The data is yours. We own and continue to develop the core system itself, and that is part of the pricing model. How you take your data with you if the collaboration ends is agreed before we start, so it is clear in advance. If you need to own the source code yourselves, a custom solution may be a better fit, and we will tell you so.
+Is this a fit for small businesses?
It depends on how much manual work is done today. If you are a small team with simple routines, there are often off-the-shelf tools that cover the need, and we will tell you so. The effect comes when several people move the same information between systems, day after day.